Fees policy.

By registering with us, you agree to abide by this fees policy, and Ace reserves the right to update or modify this policy as needed.

· Fee Due Dates

o   Early Bird Fee (For competition students only): Payment for the early bird rate must be made within two weeks before the term starts.

o   Full Term Fee: Payment for the full fee must be made within the first two weeks of the term.

· Late Fees: To support smooth operations and ensure timely processing, we kindly request fees to be settled by the due date. In the event of delayed payments, the student or Parent/Guardian will need to pay a 10% late penalty fee.

· Non-Refundable Term Fees: Term fees are non-refundable.

· Unpaid Term Fees: Failure to pay term fees on time will result in the student's removal from their class until the fees are paid.

· Payment Plans: Ace offers payment plans for students and their families. The Student or Parent/Guardian agree to get in contact each term to arrange the payment plan if required. The Finance Team and Management Team will liaise with the Student or Parent/Guardian to agree on a particular amount to pay and the frequency of the payments before the payment plan is confirmed. Payment Plans only apply to full-term fees, not early bird or competition fees.

· Missed Classes: There will be no refunds or make-up classes given for missed classes due to overseas travel, family holidays, birthdays, or similar reasons. Refunds may be granted in cases of serious illness, injury, or bereavement depending on period of absence. Ace reserves the right to request a medical certificate as proof in such cases.

· Unpaid Competition Fees: Failure to pay for competition fees will result in the student’s removal from competing with Ace.

· Competition Fees: Competition fees are still to be paid even if a child no longer competes. Furthermore, there will be no refunds for students who leave a crew after competition fees have been sent out and the fees are still to be paid.

· Extreme Circumstances: In the extreme circumstances of financial burden, a possible discount or extension can be given to families after communication with the Finance and Management Team without penalty fees. This only applies to Term Fees.